As I read about David it brought to mind my experiences both as the creator of the RFP and the David who was responding with a 'deal of a lifetime'. What I discovered was the sales side has no time to understand the 'maintenance ' factor. Sales is about numbers not results for the customer. This taught me a life lesson which informs everything I've done over the last decade to not just 'sell' the 'Wagon Queen' but also the maintenance plan as a package deal.
Yes, transformation looks and sounds great at first, however, it loses its shine quickly as the work starts and the person realizes that to make the transformation, you have to perform maintenance to keep the new thing running.
Like a car, shiny, new, and then maintenance to keep it running.
Like I want to sleep better, lose weight, communicate better, find time.
All doable, however, at what cost to perform the maintenance?
Old systems are hard to change and easier to maintain because its easy to stay with the existing old system because its less maintenance for the person.
Like you JP, I have one foot in day job world and one foot in my own work. I know the popular theme in social media is to chuck it all and go out on your own because it's empowering. Been there, done that and learned there's nothing wrong with being practical and not throwing caution to the wind even though that and being consistent doesn't sound as enticing.
I appreciate that you brought up maintenance can be the path too and you likely have what you need to succeed already inside you. That's a fundamental concept behind coaching psychology and it's sound across many applications.
Melanie, yeah, I see it the same way. The leap gets all the attention. Meanwhile most of us are just building this in the margins and keeping things running.
I have met 100s of David’s over the years and I have been ripped off too many times. The David’s who pitched me later in my career thought I was the wrong end of a horse, but I was simply reacting to this process of dishonesty.
As I read about David it brought to mind my experiences both as the creator of the RFP and the David who was responding with a 'deal of a lifetime'. What I discovered was the sales side has no time to understand the 'maintenance ' factor. Sales is about numbers not results for the customer. This taught me a life lesson which informs everything I've done over the last decade to not just 'sell' the 'Wagon Queen' but also the maintenance plan as a package deal.
That’s earned, Larry. Anyone can sell the dream. Few stay for the upkeep.
Yes, transformation looks and sounds great at first, however, it loses its shine quickly as the work starts and the person realizes that to make the transformation, you have to perform maintenance to keep the new thing running.
Like a car, shiny, new, and then maintenance to keep it running.
Like I want to sleep better, lose weight, communicate better, find time.
All doable, however, at what cost to perform the maintenance?
Old systems are hard to change and easier to maintain because its easy to stay with the existing old system because its less maintenance for the person.
Support is crucial to maintain a new system.
True, Ken. The shine fades fast. Maintenance is where most people tap out.
Great piece, JP! What really spoke to me is that you stop waiting for the transformation because the work is in the maintenance. Super meaningful.
Thank you, Patrick. That’s it. Nobody sells maintenance, but it’s the only part that works.
Like you JP, I have one foot in day job world and one foot in my own work. I know the popular theme in social media is to chuck it all and go out on your own because it's empowering. Been there, done that and learned there's nothing wrong with being practical and not throwing caution to the wind even though that and being consistent doesn't sound as enticing.
I appreciate that you brought up maintenance can be the path too and you likely have what you need to succeed already inside you. That's a fundamental concept behind coaching psychology and it's sound across many applications.
Melanie, yeah, I see it the same way. The leap gets all the attention. Meanwhile most of us are just building this in the margins and keeping things running.
I have met 100s of David’s over the years and I have been ripped off too many times. The David’s who pitched me later in my career thought I was the wrong end of a horse, but I was simply reacting to this process of dishonesty.
John, I get that. Enough reps like that and you stop hearing the pitch, you just hear the risk.
Most of us don’t turn cynical, we turn defensive. Hard part is figuring out what’s real without getting burned again.