Yes, transformation looks and sounds great at first, however, it loses its shine quickly as the work starts and the person realizes that to make the transformation, you have to perform maintenance to keep the new thing running.
Like a car, shiny, new, and then maintenance to keep it running.
Like I want to sleep better, lose weight, communicate better, find time.
All doable, however, at what cost to perform the maintenance?
Old systems are hard to change and easier to maintain because its easy to stay with the existing old system because its less maintenance for the person.
Yes, transformation looks and sounds great at first, however, it loses its shine quickly as the work starts and the person realizes that to make the transformation, you have to perform maintenance to keep the new thing running.
Like a car, shiny, new, and then maintenance to keep it running.
Like I want to sleep better, lose weight, communicate better, find time.
All doable, however, at what cost to perform the maintenance?
Old systems are hard to change and easier to maintain because its easy to stay with the existing old system because its less maintenance for the person.
Support is crucial to maintain a new system.
True, Ken. The shine fades fast. Maintenance is where most people tap out.
Great piece, JP! What really spoke to me is that you stop waiting for the transformation because the work is in the maintenance. Super meaningful.
Thank you, Patrick. That’s it. Nobody sells maintenance, but it’s the only part that works.